Community Manager is responsible for all the communications with our customers and social media.
- Oversees all technical and system administration aspects of the community.
- Develops and maintain community training resources, guidelines, and policies.
- Monitors discussions, resource postings, and trends within the community.
- Networks with community members and identify Community Champions.
- Train and empower Community Champions to participate on a more significant engagement level.
- Monitor and measure community engagement
- Contributes to related communication vehicles and ensure the integration of community for promotion and awareness building.
- Promotes and evangelize community activities internally. Provides internal and external community training as necessary.